|COVID-19 / CORONAVIRUS UPDATE:|
We have weathered this storm really well so far, thanks to our amazing team and the leadership of our senior staff.
You can come to visit us now (hurrah!) but you must book in advance via email with Rebecca
We did not have a single case of Coronavirus in the homes until September 2020 when one of the people we support tested positive in a routine weekly test but showed no symptoms. Since the beginning of the Covid pandemic, only one other client has tested positive and has made a full recovery. We have been extremely careful and it has paid off.
We would love to stay in touch with you – please contact us and your relatives/friends on the telephone or via WhatsApp, Zoom, Facetime, Skype and any other video-calling app available. If you need help with the technology, please call and ask – we will do our best to help you stay in touch with the people you know and love who are currently staying with us in Upstreet.
Please rest assured that we are doing absolutely everything in our power to ensure that everyone here is safe. If you have any questions whatsoever, please get in touch. Stay safe everyone.
The Upstreet Project (Roberta House, Elizabeth House and Artichoak Cottage) provides care, support and re-ablement in a residential setting for adults with Wernicke-Korsakoff’s Syndrome, acquired brain injury, ARBD (Alcohol-Related Brain Damage) and other related conditions.
We are registered with CQC for the provision of residential care for adults suffering with ARBD, Korsakoff’s syndrome and/or related organic mental health difficulties, often linked to long-term alcohol and/or substance misuse.
We are specialists in the provision of care for individuals suffering from Wernicke-Korsakoff’s syndrome (Korsakov’s) and acquired brain injury or ARBD (Alcohol-Related Brain Damage). Mostly, but not exclusively, our clients‘ difficulties have arisen from long term alcohol abuse with associated traumatic/non-traumatic brain injury.
We now offer 38 rehabilitation, re-ablement and residential care places across three sites in the village of Upstreet, near Canterbury in Kent: Roberta House, Elizabeth House and its annexe Artichoak Cottage.
We are delighted to announce that, following our award of the maximum 3 Stars in the old CQC report system, and our unannounced routine inspections in January and February 2014 which found us to be fully compliant, we gained 4 Good and 1 Outstanding rating in our inspection in 2017 (Roberta House 18th January 2017, Elizabeth House 17th January 2017) and 3 Good and 2 Requires Improvement ratings at Roberta House and 5 ‘Good’ ratings at Elizabeth House in August 2019. Please see our latest reports on the CQC website for Elizabeth House and Roberta House.
We provide short and long term rehabilitation and residential care services for 16 clients at Elizabeth House, with an additional 6 people living in the annexe ‘Artichoak Cottage.’ We support another 16 people at Roberta House. Our Pathways Units (part of Roberta House) are a step-down facility, offering a chance for 3 clients to practice their daily living skills in a ‘normal’ household setting before moving back into the wider community.
Services, support and care at Roberta House & Elizabeth House are holistic and tailored to meet each client’s specific needs. Our philosophy is that all our clients have the potential to progress, no matter what their condition and background.
Our goal is to promote independence and self-esteem in our clients within the framework of a holistic approach to care and therapy. Each client’s programme is designed by the client him or herself and focuses on living skills (both personal and household), social skills development, active therapy and vocational training and support. We strongly encourage links with the local community and assist our clients to build and maintain family links which they may have lost.
Please click here for more information about us, our clients, and how we may be able to help you, your patient/client or your relative.
We look forward to hearing from you