Follow the links if you want to:
- visit your friend or relative currently living here (or you are a visiting advocate under the MCA or MHA)
- visit in a professional capacity (eg mental or physical health professional, social services or legal representative)
- visit the houses as a prospective client, relative/friend of a prospective client, or a prospective team member
Please read our guidelines below…
Friends and relatives (and advocates)
Like you would with anyone else, we expect that you will be in touch with your friend or relative to arrange a time to meet or visit – but sometimes people forget, or forget to mention this to the team.
It’s a good idea to let Helen Johnson know that you are coming so that she can make sure that your friend or relative is in fact on the premises and not out for the day! (this has happened on many occasions and can be a little frustrating if you have travelled far!)
You can email her or call 01227 860516 in advance of your visit.
Scroll down or click here for information about how to find us
Obviously, before visiting us and the vulnerable people in our community, please make sure that you do not have any symptoms of COVID-19 such as a continuous cough, fever or loss of sense of taste or smell.
We are very grateful for your understanding in these matters.
Professionals: healthcare (mental and physical) , legal representatives, social services and others
If you are visiting in a professional capacity, please make an appointment with Helen Johnson who can liaise with the person you wish to visit. Due to our clients’ recall issues, it is not a good idea to make an appointment directly with him or her without liaising with staff. This can lead to (and has, many times, in the past) wasted journeys when the person has gone out on a trip or activity off the premises and cannot return quickly.
Please let Helen Johnson know when you are coming. She will also ensure that there is a team member on the premises to assist you with your enquiry or information gathering.
You can email her or call 01227 860516 in advance of your visit.
Scroll down or click here for information about how to find us
Obviously, before visiting us and the vulnerable people in our community, please make sure that you do not have any symptoms of COVID-19 such as a continuous cough, fever or loss of sense of taste or smell.
We are very grateful for your understanding in these matters.
Prospective clients, relatives or friends of prospective clients, or other visitors to the home
If you would like to visit because you – or your friend or relative – is considering joining our community, we would normally recommend making an appointment before arriving on the premises. This is not so that we can put on a show for you – simply so that someone is available to chat with you and answer your questions.
It is important to remember that Elizabeth House and Artichoak Cottage are home for the people who currently live here. This is not a visitor centre!
Therefore we ask you to please make an appointment with Rod or Bobbie or Helen in advance – give us a call on 01227 860516 or email team@korsakoffs.org so that we can organise a time to meet.
Depending on the circumstances, we will be able to chat to you in the offices and perhaps, with the permission of the people who live here, show you some communal areas.
You may be interested to know that while we do not offer tours, we do offer a one week trial, free of charge, at the beginning of a person’s placement with us. This allows all parties to check whether this is the right environment for that person. Let’s talk about this in more detail when we meet.
Scroll down or click here for information about how to find us
Obviously, before visiting us and the vulnerable people in our community, please make sure that you do not have any symptoms of COVID-19 such as a continuous cough, fever or loss of sense of taste or smell.
We are very grateful for your understanding in these matters.
Where to go
The address is 68, Island Rd, Upstreet, Kent CT3 4DD. Beware your car sat nav because it will take you to our neighbours’ very large house up a private drive…
We are in fact opposite the only shop in the village – keep your eyes peeled for a large, red brick Victorian building – there is a blue and silver Elizabeth House sign at the entrance.
Please park anywhere on the car park. The gate is at the top of the car park on the left.
We can send you a ‘How to Find Us’ document on request – please get in touch 🙂
Don’t forget to make your appointment with: Helen Johnson or Rod or Bobbie Tarry
We look forward to seeing you.
The Upstreet Project 